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Customers are thieves!
I tried several times to book online for my wife and I using my credit card. The airline website requires a security check, which I allowed. But the system concluded that card is stolen and refused my payment. I called Visa twice, they haven't received any request from the airline. I called the airline agents several times and beg them to contact their IT about the problem. All they did was to blame me for the mistake, ask me to cancel and book again (which I did 7 or 8 times) and pay attention each time to enter my credit card number as if I were a 5 years old. They are not understanding and cooperative at all. Very frustating experience!