Malindo Air

2 avis - - Mise à jour il y a 11 heures
OD / MXD

Qualité surprenante



Un vol en correspondance pour ma destination finale Denpasar (Bali) sur les lignes aériennes de Malindo Air au départ de Kuala Lumpur et retour...

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Business DPS - KUL 04/2018 4 réactions
SERGE13
Traduire

Typical budget airline



Very few daily flights on this route so Malindo was only one available. Aircraft presented well, flight crew courteous, seating ok for this aircraft, flight time short so found everything adequate. Departure went smoothly, arrival Penang fine. Major issues with luggage - excess baggage which days before the flight we knew we had. Accessed airline website to advise and pay days before the flight for our excess baggage - site kept refusing to allow to access. Finally gave up. Arrived airport early. Told had to pay 720RM excess, would have been half this cost had I been at airport 4 hours earlier per their website (which I could access). Remember the flight cost was 199RM including 15kg baggage.!!! Airline rudely unrelenting, emailed complaint, kept avoiding the issue. Never again Malindo - very unprofessional

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Economie MKZ - PEN 05/2018
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Donner mon avis

2 avis de voyageurs

Note globale

2,5 / 5
2.5 étoiles sur 5 - Basé sur 2 avis
5 étoiles
0%
4
50%
3
0%
2
0%
1
50%

Résumé des notes

Rapport qualité / prix 3 / 5
Confort 3 / 5
Service 3 / 5
Sécurité perçue 4 / 5
Nourriture 2 / 5
Gestion des bagages 3 / 5
Confort 3 / 5
Détail des notes »

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