Impolite and bad service

Avis de wG72d4wI sur le vol Emirates entre Dubai et Phnom Penh du 17/08/2017 en Economie
wG72d4wI EK / UAE DXB / PNH

Cet avis a été rédigé en anglais. Traduire en français

I had a luggage lost from my flight(which is already bad) and it was encountered at Emirates Airlines, it was explained later that it will be delievered to my place however from customs inspection that accured, I had to go to the airport when the luggage arrived. Due to the luggage lost, I had personal problems so I went to the airport and did the customs inspection but nothing went wrong. I asked the airport staff to call the ground staff of Emirates Airlines for the payment of the 2 way trip from the airport and back. They said that they will only pay one way trip because of the Emirate's policy. I couldn't agree with his statement so I decided to talk to the Emirates headquaters instead so I asked him for his name but he hide his name tag away from me and EVEN WENT TO CALL THE SECURITY that I was a SUSPICIOUS PERSON. From my experience from flying to many different countries, I believe that this was the worst experience I ever had with such rude staff. Very disappointing.

Générale
Note globale
1 / 5
Rapport qualité / prix
1 / 5
Au sol
Enregistrement et embarquement
1 / 5
Gestion des bagages
1 / 5
A bord
Confort
1 / 5
Service
1 / 5
Sécurité perçue
1 / 5
Nourriture
1 / 5
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Par wG72d4wI, à propos de Emirates, , près de Phnom Penh, Phnom Penh, Cambodia
Mise en ligne par admin, le 23 août 2017
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