Cet avis a été rédigé en anglais. Traduire en français
It was very worse, staff(Lulu) in Joburg at counter are very rude. I was travelling from Johannesburg to Hyderabad ,my booking number is GZNMVL and Flight numbers:HM60 &HM260.
Flight was delayed in Mahe Airport for 4 hours then we missed connecting flight in Mumbai and we waited more then 5 hours in Mumbai Airport as they booked lately flights.
They haven' provided food and accommodation. There was no one to help us, it was bad customer service. Passengers were struggling to get the tickets for connecting flights.
They made us to stood at counter for more then 2 hours, tickets had to be booked before we reach Mumbai Airport but they booked later we reached in Mumbai airport.
Accommodation must be provided if there is a delay for more then 4 hours, but they didn't provide any thing and didn't respond well in Mumbai Airport.
Air hosts were very rude to passengers.
I need a compensation for delay in both Mahe ,Mumbai Airport and I need compensation for not providing accommodation in Mumbai Airport for more then 4 hours delay.
Airseychell people don't care passenger life, it's very difficult to get the help to get tickets for connecting flight if you miss the connecting flight when they delay flying.
You won't find help centers of Airseychells in other countries like Mumbai Airport, They even don't pay money for accommodation and they don't take any responsibility when they delayed a flight.
Vous représentez Air Seychelles et vous souhaitez répondre à cet avis ou être notifié par email lorsqu'un avis est publié sur votre compagnie ? Merci de nous contacter !