worst flight ever

Avis de Sharmin sur le vol Kuwait Airways entre Dhaka et Londres Heathrow du 16/10/2018 en Economie
Sharmin KU / KAC DAC / LHR

Cet avis a été rédigé en anglais. Traduire en français

The whole experience was a nightmare. They did not provide any blanket to anybody at flight. There was no supply of food I wanted. At the airport they behaved rudely and harassed me as I had German passport and kept questioning me how did I get German nationality which is none of their business. They started questioning me in German to confirm about my nationality which I would say is far too offensive.
They broke my hand luggage and threw away my stuff (hand cream) which I bought from LHR as they said they do not allow these things in their airport for security purpose. I have never faced this kind of situation as I travelled a lot for the last 15 years. The experience I would say outrageous and even if have to pay £200 more in other airways I would go for that.

Générale
Note globale
1 / 5
Rapport qualité / prix
2 / 5
Au sol
Enregistrement et embarquement
1 / 5
Gestion des bagages
1 / 5
A bord
Confort
3 / 5
Service
1 / 5
Sécurité perçue
4 / 5
Nourriture
2 / 5
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Par Sharmin, à propos de Kuwait Airways, , via son mobile
Mise en ligne par admin, le 17 octobre 2018
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